Navigate to your guild's Activities section and click "Create Event". Follow the step-by-step wizard: choose category, set date/time, configure participation, select check-in method, set up notifications, and configure rewards.

Yes! When creating an event, you can set it to recur daily, weekly, monthly, or with a custom schedule. This is perfect for regular raids, guild meetings, or weekly activities.

Yes, you can edit events before they start. It's recommended to finalize settings before announcing to avoid confusion among members.

Members can RSVP directly on Discord by selecting "Going", "Not Going", or "Tentative" on the event announcement. They can also view and RSVP through the web app calendar.

Yes, when configuring participation (Step 7), you can set a maximum number of participants. Registration can be required or optional depending on your event type.

When configuring scheduling (Step 5), you can mark an event as mandatory for online members. This helps ensure important events like raids or sieges have full participation.

You can configure Discord role mentions for reminders and set when they're sent (e.g., 1 hour before, 15 minutes before). Notifications are automatically sent to Discord based on your settings.

Yes, if you enable Discord publishing (Step 10), the event will automatically be posted to your Discord server with RSVP buttons for members.

Use the /activity list command in Discord or check the calendar view on the web app. The calendar shows all scheduled events at a glance.

Yes, in Step 11 you can configure DKP or other rewards that participants will earn for attending the event. This helps incentivize participation.

Guild Manager offers four tiers: Free (forever), Core ($19.99/month), Elite ($29.99/month), and Mythic ($49.99/month). Each plan includes different capacity limits and features. Check the pricing page for detailed comparisons.

Yes! All paid plans include a 14-day free trial with full access to all features. No credit card required for the Free tier.

The Free plan includes: 1 guild, up to 25 members, 100MB storage, basic member profiles, activity planning, Discord integration, 7-day audit log, and community support. Perfect for small communities or testing the platform.

Yes! Annual billing is available for all paid plans with 15-20% discount. Contact support to switch to annual billing. Core: $203.88/year, Elite: $305.88/year, Mythic: $509.88/year.

Go to Settings → Billing in your dashboard, compare plans, and select the tier that fits your needs. Complete payment through our secure Polar checkout. Your upgrade is instant – all features unlock immediately.

Yes! All upgrades are prorated based on your current billing cycle. You only pay for the remaining time at the new tier rate.

Yes, you can downgrade anytime. The downgrade takes effect at the end of your current billing period. You'll have full access to current features until then. Make sure you meet the new plan limits before downgrading.

Upgrades are instant – you get immediate access to new features. There's no downtime or data migration needed. You'll only pay the prorated difference for the remaining billing period.

Yes, you can cancel anytime with no penalties. Go to Settings → Billing → Cancel Subscription. Your subscription remains active until the end of your billing period.

Your data is retained for 30 days after cancellation. You can reactivate within 30 days without data loss. After 30 days, your data will be permanently deleted and cannot be recovered. You'll receive a reminder email 7 days before deletion.

Yes! You can reactivate within 30 days of cancellation without any data loss. After 30 days, your data will be permanently deleted.

We accept all major credit cards (Visa, Mastercard, Amex, Discover). Payments are securely processed via Polar. Annual invoicing is available for Mythic tier.

For monthly billing, you're charged on the same date each month (your subscription date). Billing is automatic but can be disabled in settings. You'll receive an invoice via email after each charge.

Yes, you can disable automatic renewal in your billing settings. Your subscription will remain active until the end of your current billing period.

Mythic tier users can add Additional Guilds for $10/month per guild (beyond the 4 included). This allows unlimited guilds with the same features and capacity as included guilds.

If you exceed limits (members, storage, etc.), you'll need to upgrade to a higher tier or purchase add-ons (if available). You'll receive notifications when approaching limits.

Go to the Donations section and click "Donate". Fill in the details: select the guild member (if registering for someone else), choose the recipient officer, upload a screenshot as proof (required), add donated items, optionally add a description, choose if it should be anonymous, and submit.

Yes, uploading a screenshot as proof of donation is required. This maintains transparency and trust within your guild. Always provide clear evidence for each donation.

Yes, when registering a donation, you can select a guild member if you're registering the donation on their behalf. This is useful for officers tracking donations from multiple members.

Yes, you can choose to make a donation anonymous when registering it. This option is available during the donation submission process.

Use the /donate command in your Discord guild channel. Upload a screenshot for evidence, select the recipient (member or officer), add a note with donation details, and wait for an officer to review and approve your donation.

Yes, donations submitted via Discord require officer approval. After you submit using the /donate command, an officer will review the evidence and approve or reject the donation.

Officers go to 'Donations' and click 'Manage'. They can review all submitted donations and attached evidence, then approve or reject each donation based on the evidence provided.

Yes, officers can view all approved donations in the dashboard. They can also track who donated and view top donors to recognize generous members.

Once approved, the donation is displayed in the dashboard and counted toward the donor's contribution record. Officers can track donors and view top donors from the management interface.

Only officers can manage donations. If you need to correct a donation, contact an officer who can review and make changes through the Donations Management section.

Navigate to the Auctions section from the main menu and click Create new auction. Select the desired item, assign it to a category, choose the auction type (Open Bid, Sealed Bid, or Vickrey), define the start and end times, configure bidding rules, choose participants, set notifications, and launch the auction.

Guild Manager supports three auction types:

• Open Bid: Everyone can view all bids as they happen in real-time for full transparency
• Sealed Bid: All bids remain private until the auction ends, with the highest bid winning
• Vickrey Auction: Highest bid wins but pays the second-highest amount, encouraging honest bidding

Yes, you can restrict participation to: open (all eligible members), invited list, wishlisted players, or require a gear check. You can also exclude blacklisted users automatically.

You can select any bidding currency configured in your guild, such as DKP (Dragon Kill Points) or other custom currencies. You'll also set a starting bid and minimum increment amount.

Yes, you can allow last-minute bids to extend the auction window. You can set the duration for each extension and limit the number of allowable extensions to prevent auctions from running indefinitely.

You can configure notifications to be posted to your chosen Discord channel. All key events (auction start, new bids, auction end, winner announcement) can be automatically posted for transparency.

Auction settings can typically be modified before the auction starts. Once an auction is active and members have started bidding, changes may be limited to maintain fairness and transparency.

Eligible members can view active auctions and submit bids through the Auctions section. In Open Bid auctions, all bids are visible in real-time. In Sealed Bid auctions, bids remain private until the auction ends.

When an auction closes, the winner is announced. For Vickrey auctions, the winner pays the second-highest bid amount. All auction records are available for audit and review.

Yes, all auction records are logged and available for review. This provides complete transparency and allows you to track loot distribution over time.

Navigate to the Quests section in your guild dashboard and click "Create Quest". Set quest details (title, description, objectives), configure rewards (DKP, items, etc.), optionally set a deadline, assign to specific members, and publish to make it available.

Yes, you can optionally set a deadline for quest completion when creating a quest. This helps organize time-sensitive objectives and track completion within a specific timeframe.

Yes, when creating a quest, you can select which guild members can participate. This allows you to assign quests to specific individuals or groups based on their roles or availability.

You can set various rewards including DKP (Dragon Kill Points), items, or other custom reward systems. Rewards are automatically distributed once quest completion is approved.

Go to the Quests section to see all active and completed quests. You can monitor progress, edit quest details, and manage completions from this central location.

Yes, officers can click on a quest to edit its details, objectives, or rewards. This allows you to update quest information as needed.

Review quest completions submitted by members in the Quests section. Check the evidence provided (screenshots or proof), then approve or reject each completion. Once approved, rewards are automatically distributed.

Yes, officers can monitor member progress and completion status for each quest. This helps track participation and identify members who need assistance or encouragement.

Check your assigned quests in the Quests section of the web app or view them via Discord notifications. You'll see all quests that have been assigned to you.

After completing the quest objectives, upload screenshots or evidence of completion. Submit your completion for review, then wait for an officer to approve it.

Yes, you need to upload screenshots or evidence of quest completion. This helps officers verify that objectives were actually completed and maintains transparency.

Once an officer reviews and approves your quest completion, rewards are automatically distributed to you. You'll receive DKP, items, or other configured rewards immediately upon approval.

Navigate to the Gear Tracking section, select your character, and click "Add Gear". Fill in the gear name, slot (weapon, armor, accessory, etc.), and item level. Optionally add enhancement level, enchantments, or upload a screenshot. Save to add it to your tracking list.

No, screenshots are optional but recommended. They serve as proof of the gear and help maintain accurate records. Officers can verify gear upgrades more easily with visual evidence.

You can track gear name, slot (weapon, armor, accessory, etc.), item level, enhancement level, enchantments, and other upgrades. This comprehensive tracking helps monitor your character's progression.

Yes, when adding gear, you first select which character you want to add gear for. This allows you to track gear across all your characters in the guild.

Go to the Gear Tracking section and filter by member to view their gear collection. You can browse through different gear slots (weapon, armor, accessories, etc.) and check item level, enhancements, and upgrade history.

Yes, you can compare gear across different members or track upgrades over time. This helps officers identify members who need upgrades and plan guild activities accordingly.

For each gear piece, you can view the item level, enhancements, upgrade history, and any screenshots that were uploaded. This provides a complete picture of each character's equipment.

Click on any gear item to edit its details. You can update the gear entry, record when it was upgraded or enhanced, or replace it with new equipment. This keeps your gear tracking current and accurate.

Yes, officers can define gear goals for members and track progress toward objectives. This helps identify members who need upgrades and plan guild activities accordingly.

Yes, officers can generate reports showing gear distribution and upgrade progress across the guild. This helps identify members who need upgrades and plan guild activities accordingly.

Yes, you can export gear data for analysis or backup purposes. This is useful for keeping records outside the platform or for detailed analysis.

Keeping gear tracking up to date helps officers identify members who need upgrades and plan guild activities accordingly. It also helps track progression and ensures members are properly equipped for guild activities.

Yes, edit the event before it starts. Try to finalize settings before announcing to avoid confusion.

Members can use any enabled method. Multiple check-ins from the same member count as one attendance.

No, only Voice Tracking requires Discord. The others work through the web app.

Go to the event page in Activities. You'll see who checked in, which method they used, and timestamps.