Key Concepts
Understanding how Guild Manager organizes your community will help you make the most of the platform. These concepts form the foundation of everything you'll do.
Communities vs. Guilds
Guild Manager uses a hierarchical structure that mirrors how gaming communities actually work:
Communities
Communities are the top-level organization – think of them as your guild network or alliance.
Use communities when you:
Run multiple guilds across different games (e.g., WoW guild + BDO guild under one organization)
Manage server-specific guilds in the same game (e.g., NA-West and NA-East Throne & Liberty guilds)
- Operate an alliance of multiple independent guilds
- Want shared leadership and resources across multiple groups
Real-world example
"Phoenix Rising" community contains three guilds:
- "Phoenix Rising - TL" (Throne & Liberty, NA-West server)
- "Phoenix Rising - BDO" (Black Desert Online, NA server)
- "Phoenix Rising - AoC" (Ashes of Creation, NA server)
All guilds share the same leadership, Discord server, and community events, but each has game-specific raids and loot systems.
Guilds
Guilds are game-specific groups focused on coordinated gameplay.
Use guilds when you:
- Play a single game with dedicated members
- Need game-specific event scheduling and loot systems
- Want focused coordination for raids, PvP, or guild activities
- Run a standalone group not connected to other games
Real-world example
"Vanguard Elite" guild (Throne & Liberty only) runs:
- Weekly Castle Siege events with automated party assignments
- DKP-based loot distribution for raid gear
- Recruitment applications with gear score requirements
- Discord role sync for raiders, casuals, and trial members
Choosing Your Structure
| Structure | Best For | Example |
|---|---|---|
| Single Guild | Game-focused community | Dedicated WoW raiding guild |
| Multiple Guilds in Community | Multi-game org | Gaming clan across 3 MMOs |
| Multiple Communities | Separate orgs with same admins | Competitive PvP guild + casual social guild |
Characters & Member Profiles
Guild Manager separates members (real people) from characters (in-game avatars). This distinction is crucial for accurate tracking.
Why This Matters
- One member can have multiple characters in the same game (main + alts)
- Characters across different games
- Different roles/ranks per character
Real-world scenario
Sarah is a member who has:
Main character: "Shadowbane" (level 50 Tank, Throne & Liberty) – Raider rank
Alt character: "Moonwhisper" (level 40 Healer, Throne & Liberty) – Member rank
Another character: "Darkstorm" (level 65, Black Desert Online) – Officer rank
When Sarah RSVPs to a Throne & Liberty raid, she specifies which character she's bringing. Her DKP is tracked per character, but attendance analytics show Sarah's overall participation.
Character Management Best Practices
- Set a main character for each game you actively play
- Keep gear scores updated so leaders can build balanced parties
- Mark inactive alts to avoid being counted in roster limits
- Update availability when your schedule changes
Events & Activities
Events are the heartbeat of Guild Manager – everything from scheduled raids to impromptu dungeon runs.
Event Types
Scheduled Events:
- Raids, guild missions, world bosses
- Castle Sieges, Node Wars, territory control
- Social events, officer meetings, training sessions
- Automated timezone conversion for international guilds
Activities:
- Quick dungeon runs, PvP sessions, farming groups
- Ad-hoc parties that don't need formal scheduling
- Practice runs and theory-crafting sessions
Event Workflow
Leader creates event with date/time, required roles, attendance limits
Members sign up with their character and role (tank/healer/DPS)
Auto-balanced parties or manual composition
Discord notifications at 1 hour, 15 minutes, and event start
Voice channel presence or manual check-in for attendance credit
Automatic DKP/rewards distribution based on participation
Advanced Event Features
- Waitlist management: Automatic promotion when spots open
- Attendance tracking: Historical participation rates per member
- Role requirements: Ensure balanced party composition (2 tanks, 6 DPS, 2 healers)
- Recurring events: Weekly raid nights with automated creation
Loot & Rewards System
Guild Manager provides flexible systems for distributing gear, currency, and rewards.
DKP (Dragon Kill Points)
The classic merit-based loot system:
- Earn DKP: Attend raids, complete guild quests, participate in events
- Spend DKP: Bid on gear, purchase priority for high-value items
- Decay systems: Optional periodic reduction to prevent hoarding
- Customizable values: Set different DKP rewards per event type
Real-world example: Castle Siege attendance = 100 DKP, weekly raid = 50 DKP. Legendary gear opens at 500 DKP minimum bid.
Alternative Reward Systems
- Loot Council: Officers decide gear distribution with full audit trail
- Need/Greed Rolls: Random rolls with priority for mains over alts
- Fixed Priority: Consistent rules based on attendance, rank, or progression
- Hybrid Systems: Combine DKP for weapons/armor, rolls for accessories
Auction Features
- Real-time mobile bidding: Members bid from phones during raids
- Silent auctions: Private bids with winner announcement at end
- Live auctions: Public bidding with countdown timers
- Bid history: Complete transparency with all bids logged
Discord Integration
Guild Manager becomes powerful when connected to Discord – your coordination hub.
What Gets Synced
Roles:
- Guild rank → Discord role (Raider, Member, Trial, Officer)
- Attendance status → Special roles (Active Raider, 90-day Inactive)
- Game/class → Game-specific roles for pings
Notifications:
- Event reminders to relevant channels
- Loot auction announcements
- Application submissions for officers
- Attendance milestones and warnings
Bot Commands:
- Check personal DKP, attendance, and upcoming events
- RSVP to events directly from Discord
- View guild roster and online members
- Quick lookups for gear, builds, and guides
Integration Best Practices:
- Map roles carefully: Avoid creating too many Discord roles
- Set notification preferences: Don't spam members with every update
- Use channel routing: Events to #raids, loot to #dkp, apps to #recruitment
- Enable voice tracking: Automatic attendance via voice channel presence
Subguilds & Parties
Additional organizational tools for complex communities:
Subguilds
Organize groups within your guild:
- Raid teams (Team A progression, Team B casual)
- Time zones (EU roster, NA roster, OCE roster)
- Content focus (PvE guild, PvP guild within same community)
- Progression tiers (Hardcore, semi-hardcore, casual)
Parties
Tactical groupings for specific content:
- Auto-balanced parties based on role requirements
- Saved party templates for recurring content
- Quick announcements to Discord with @mentions
- Substitution management when someone can't attend
Permissions & Access Control
Guild Manager uses role-based permissions with 40+ granular controls:
Officer Roles
- Raid Leader: Create events, manage rosters, assign parties
- Recruiter: Review applications, invite members, manage trials
- Treasurer: Manage DKP, run auctions, distribute loot
- Admin: Full access to guild settings and integrations
Member Tiers
- Guild Master: Complete control
- Officers: Assigned specific permissions
- Raiders: Can RSVP to all events, bid on loot
- Members: Basic access to events and info
- Trials: Limited access, restricted bidding
Understanding the Workflow
Here's how everything connects for a typical raid week:
- Monday: Raid Leader creates Friday night raid event
- Tuesday-Thursday: Members RSVP with their characters and preferred roles
- Thursday: Auto-reminders ping Discord, waitlist opens for stragglers
- Friday 6 PM: 1-hour warning notification
- Friday 6:45 PM: 15-minute warning, party assignments announced
- Friday 7 PM: Event starts, voice channel tracking begins
- During Raid: Loot auctions for dropped gear, real-time bidding
- After Raid: DKP automatically awarded, attendance recorded, audit log updated
- Saturday: Analytics show who attended, performance tracking updated
All of this happens with minimal manual work – the platform automates reminders, tracking, and record-keeping.
Next Steps
- Follow the Onboarding Guide to set up your first guild
- Explore platform features for detailed documentation